Evacuation Resources

During an emergency, 911 and 311 can become overwhelmed. Here is a prioritized list of other agencies and resources that can provide assistance, information, or direct support for evacuation in the Houston area.

Primary Helplines

2-1-1 Texas / United Way HELPLINE

Your first call for non-emergency help. They can register you for evacuation assistance, especially for those with disabilities, medical needs, or transportation challenges.

Dial 2-1-1

Pre-Registration & High-Need Support

State of Texas Emergency Assistance Registry (STEAR)

Register here BEFORE a disaster if you have medical needs or a disability. This helps emergency services plan for your evacuation. You can register online or by calling 2-1-1.

Register for STEAR

Official Information & Alerts

AlertHouston

Official emergency notices from the City of Houston. Monitor for evacuation notices and shelter information.

Sign up for Alerts

Houston OEM

The City of Houston's Office of Emergency Management provides preparedness and recovery resources.

Visit Houston OEM

Emergency & Rescue Support

Harris County Sheriff's Office

Coordinates emergency law enforcement support during a crisis.

(713) 221-6000

U.S. Coast Guard

For immediate rescue if you are trapped by rising water. Emergency lines are activated during major events.

Check local news like ABC13 for active rescue numbers during an emergency.

Community & Volunteer Support

Houston CERT

Community Emergency Response Team members support organized evacuations.

Learn about CERT

Key Non-Profits

Agencies like the American Red Cross, United Way, and Volunteer Houston collaborate to mobilize evacuations and sheltering.

Contact them via 2-1-1 for coordinated help.